Telephone Service: 1-877-513-5333

The Smokers’ Helpline is a toll-free evidence-based smoking cessation service.  The Helpline offers information, advice, and support to smokers who: want to quit, may be thinking of quitting, have quit and need support, or enjoy smoking and do not want to quit.  The Helpline also offers information, advice, and support to those who want to help a smoker.

To reach the New Brunswick Smokers' Helpline dial the toll-free number

1-877-513-5333

Smokers’ Helpline Video

Want to learn more? This video demystifies what a smokers’ helpline does, what happens when someone calls and explains the science and efficacy of a helpline.

Online Service: www.smokershelpline.ca

Smokers’ Helpline Online offers many tips and tools that help users understand their tobacco behaviour. Interactive tools include the Quit Centre, Quit Meter and Quit Buddies. Users can set milestones to guide them through the quitting process, allowing them to customize the quit program to suit their needs. They will have personalized progress tracking of the financial and health gains of quitting smoking. They will also be able to connect with a community of quitters through an instant messaging service designed to offer peer support.

Fax Referral Service

The Smokers’ Helpline Fax Referral program captures what matters most to tobacco users; support, motivation, and understanding. As a health professional all you need to do is invest the time to identify patients interested in receiving telephone counselling from the Smokers' Helpline. If they express an interest in quitting then you and your patient complete a fax referral form, you fax it to the Smokers' Helpline and the rest is in the hands of the Smokers' Helpline. Quit specialists will assess individual needs, listen to patient’s concerns and provide information on how to develop a quit plan, and cope with withdrawal symptoms, slips and relapses. Free one-to-one services are provided in both English and French.

The revised Smokers’ Helpline Fax Referral form now provides more information regarding the health professional as well as the client. Key to the success of the Smokers’ Helpline Fax Referral Program is the permission of the client for the quit specialists to contact you should there be any questions concerning the client’s needs.
 

Frequently Asked Questions about the Fax Referral Service

SHL Fax Referral Protocol

SHL Fax Referral Forms:

-  Albert County Health and Wellness  

   Centre

-  Beauséjour Regional Health Authority

-  Jean Coutu

-  Médisanté Saint John

-  NB Pharmacists' Association

-  NB Medical Society

-  RHA Horizon, Zone 3 Asthma Clinic

-  RHA Horizon, Zone 3, Dr. Everett Chalmers 

   Regional Hospital

-  RHA Horizon, Zone 1 Moncton City Hospital

To begin using the fax referral program with your clients/patients, email shlnb@nbnet.nb.ca or call 506-372-1199 to have your logo added to a fax referral form.

Smokers' Helpline Resources

A variety of resources are available for you to order. Please contact shlnb@nbnet.nb.ca to place your order.

Personalized Quit Plan Tear Off Pad

The “Tear Off Pads” provide your patients and clients with information about “crushing the habit”. The pad consists of approximately 30 two-sided sheets. One side provides smokers with a list of good reasons for quitting, and tips for quitting. The second side provides a quit smoking plan.

Brochures

Fax Referral Reminder Cards

Bookmarks

Posters - "It's Never Too late to Stop Smoking"